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RESERVATION POLICY


Placing a reservation through our website confirms your acceptance, agreement and understanding of these terms and conditons.

  • Guest making the reservation must also occupy the unit during the entire lodging period. Guest must be a financially responsible adult employed full time for a minimum of two years. Misrepresentation of any fact regarding the reservation and above statement will result in cancellation and forfeiture of funds received.


  • Reservations for Pet Rentals or Groups of non-financially responsible adults MAY NOT be made via the Web Site and will be cancelled and the deposit forfeited. To make a Pet or Group Rental please call the office.


  • 5% CANCELLATION FEE 45 OR MORE DAYS BEFORE CHECK-IN, NO REFUNDS WITHIN 45 DAYS OF CHECK-IN.


  • PREMISES/DURATION/RATE - Holiday Real Estate, Inc. (Agent) shall provide lodging in Ocean City, MD or Fenwick Island, DE, to the Guest, at the premises for the period and at the rate identified on the previous web page-(hit your browser's "back" button to review). Buildings may charge a fee for registration, activities, and/or parking. These are in addition to the lodging rate and are the Guest's responsibility. Holiday Real Estate, Inc. has no authority or control over these fees. Check-in time is 3:00 p.m.; check-out time is 10:00 a.m. Cleaning may not be completed until 6 p.m. Guest is solely responsible for premise selection. If Guest chooses not to inspect the premises prior to paying the deposit, Guest agrees to accept the unit as is upon check-in. Guest may not reenter the premises to shower, change clothes, pack, etc. after check-out. Guest shall vacate the premises at the end of the term unless sooner requested to vacate due to violation of restrictions set forth below. Agent may enter the premises for repair or inspection at the Agent's discretion.


  • SECURITY DEPOSIT/LINENS - Guest shall pay a security deposit as shown on the previous web page-(hit your browser's "back" button to review). Keys, pool tags and parking permits shall be returned to Holiday by 10:00 a.m. on check-out day. The security deposit shall be returned to Guest within forty-five (45) days of check-out unless Guest fails to return all keys, pool tags, parking permits by 10:00 a.m. on check-out day, requires unnecessary service calls, damages the premises or incurs other charges under this agreement. Agent does not provide lock-out service. Guest must provide linens and paper products.


  • RULES/RESTRICTIONS - The premises must be occupied by the Guest whose name appears on the reservation and all occupants of the premises shall be supervised by Guest. Guest must be financially responsible adult. Occupancy shall not exceed the number of persons specified for the premises. The premises shall be used for residential purposes only. No animals of any type shall be kept or permitted in the premises. Occupants shall obey all state, county and municipal laws, ordinances, and regulations. Occupants shall obey all rules and regulations pertaining to the premises. It is the guest's responsibility to obtain a copy of the building rules and regulations. Failure to do so does not constitute an excuse for non-compliance. Occupants shall not cause or allow activities on the premises to disturb neighbors. All appliances, equipment, plumbing and other fixtures shall be used carefully and for legitimate purposes only. No alterations, additions, or changes to the premises shall be made. No barbecue type cooking on the premises, including balconies. No alcoholic beverages exceeding 128 ounces per container permitted on premises. No oversized vehicles on premises; some vans will not fit under parking garage. Trailers prohibited on premises and streets. Holiday Real Estate, Inc. has no control or management authority for the pools, pool operation, pool hours, elevators, on site parking, trash or other building related matters. Pool and amenities are not guaranteed. Occupants shall not cause or allow loud or excessive noise, music or other sounds to be made in the premises. Ocean City has adopted a Noise Control Ordinance that makes it unlawful to cause or permit noise levels which exceed those established by the Department of Health and Mental Hygiene of the State of Maryland (COMAR 10.20.01). Upon notification that these noise levels have been exceeded as a result of activity on the premises, Guest shall vacate the premises. Ocean City has other noise ordinances, which are criminal offenses if violated.


  • DAMAGE/SECURITY -  The premises shall be vacated at the end of the term in as good order and condition as the premises were in at the start of the term, reasonable wear and tear excepted. Guest shall be liable for damage to the premises or any property therein. Upon occupancy, Guest must give Agent a list of existing damage in the premises to avoid responsibility for same. If Agent charges a security deposit: Guest may obtain a statement on the condition of the premises prior to the occupancy term; Guest may be present when Agent inspects the premises to determine if the premises were damaged during the Guest's occupancy; and Guest will be advised orally at check-out, or in writing within 45 days thereafter, if any of the deposit is being withheld for damage to the premises. If Agent withholds any of the security deposit, Agent shall give Guest a written list of the damages claimed, together with a statement of the costs actually incurred.


  • ORDER TO VACATE -  Guest and all other occupants shall vacate the premises promptly upon order of Agent. All occupants who refuse to vacate the premises at the end of the term or upon demand of Agent shall be considered trespassers and subject to arrest and prosecution as such. Occupants who remain in the premises beyond the check-out time shall pay Agent $50 for the first hour (or portion thereof) and $100 per hour for each additional hour (or portion thereof) beyond check-out time. Agent will charge Guest $100 fee if an order to vacate is issued. No rental refund will be issued if Guest is ordered to vacate the premises. Guest's/Occupant's property left in the premises after the premises are vacated may be disposed of by the Agent in any manner without liability. Returned items require a minimum $50 handling fee and COD shipping. Owner and Agent are not responsible for theft.


  • CANCELLATION & TRANSFER REFUND -  Failure of Guest to pay Balance Due by due date shall authorize Agent to make the premises available for another Guest and retain all funds. All cancellations and transfers are charged 5% of the lodging rate. Any cancellation within forty-five days of check-in must re-book at the full rate otherwise the entire payment is forfeited. Terms of agreement are in effect 7 days from date of mailing except that for reservations made within 45 days of check-in the cancellation/refund policy is in immediate effect upon receipt of initial payment. Signed agreement is not required for enforcement of cancellation policy. Agent reserves the right to cancel this agreement for good cause at any time, in which event Agent's liability if any, shall be limited to funds received from Guest. Agent shall not be liable for any mechanical failures in the premises or appliances therein during the occupancy term; however, Agent shall take reasonable action to correct such failures. No refunds will be given for mechanical failures. Basic cable TV service provides channels 2-13. Phone and cable service are not guaranteed. Guest's misrepresentation of any fact in connection with this agreement shall entitle Agent to cancel same and retain all funds. No refunds will be given for inclement weather including hurricanes.


  • LEGAL ACTION - If Guest breaches this agreement, Guest shall be obligated to reimburse Agent or the owner of the premises for all costs, including reasonable attorney's fees, of all action reasonably necessary to protect the Agent's or owner's interests hereunder. The parties agree that any litigation involving this agreement or Guest’s occupancy of the premises may be maintained in Worcester County, Maryland, and Guest waives any venue objection he may otherwise have. $35.00 fee charged for returned checks.


  • AGENCY/FUNDS - Holiday Real Estate, Inc. is the agent of the owner of the premises, and it has no liability for the condition of the premises or other matters within the owner's control. All funds received by Agent shall be disbursed in accordance with its agreement with the owner. Agent shall not be obligated to deposit any funds in a trust, escrow or other special account, and Agent shall not be obligated to pay Guest interest on any funds received.


  • INDEMNITY/HOLD HARMLESS - Guest shall indemnify Agent and the owner of the premises and hold them harmless on account of property damage, personal injury, or other financial loss, caused by Guest or other occupants of the premises. Guest/Occupant must exercise their own judgment when selecting unit. Guests with special needs of any kind should inspect the accommodation prior to making a reservation or paying a deposit.


  • BEACH REPLENISHMENT - The Army Corps of Engineers maintains the beach through the replenishment program. Unexpected inconveniences may result. Refunds will not be given.


  • AGREEMENT - This agreement constitutes the entire agreement and no other oral, implied or inferred representations, agreements or promises have been made by agent or owner unless expressly stated herein.


  • NOTICE TO GUEST - Holiday Real Estate, Inc. makes a reasonable effort to match the needs and wishes of each guest with available accommodation. However, in some instances an accommodation may not meet the Guest's expectations. Guests with special needs or expectations should inspect the accommodation prior to making a reservation or paying a deposit. Guests making reservations of a property sight unseen must assume a reasonable degree of risk in terms of expectation and satisfaction with the accommodation. Please note that electromechanical devices are subject malfunction without warning. These devices are not guaranteed; however, reasonable action will be taken to correct a malfunction or failure.




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